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Jun 24, 2026
This Cookie Policy explains how Qaay uses cookies and similar technologies on its website, Platform, interfaces, and related services.
Cookies and similar technologies enable Qaay to maintain security, remember user preferences, enhance performance, analyze usage, prevent fraud, and deliver relevant communications where permitted.
This Cookie Policy should be read together with Qaay’s Privacy Policy.
1. What Cookies Are
Cookies are small files placed on your device when you visit a website or use an online service.
Qaay may also use technologies such as local storage, pixels, tags, SDKs, device identifiers, session storage, and analytics tools.
For simplicity, this Policy refers to these technologies as “cookies” unless specified otherwise.
2. Why Qaay Uses Cookies
Qaay may use cookies to:
- keep the Platform secure;
- enable login and session management;
- protect accounts from fraud and unauthorized access;
- remember user preferences;
- improve website and Platform performance;
- measure errors and maintain technical stability;
- understand how users interact with the Platform;
- support customer experience;
- provide analytics;
- support marketing or campaign measurement where permitted.
3. Types of Cookies
Qaay may use the following categories of cookies.
Strictly Necessary Cookies
These cookies are required for the Platform to function properly. They support login, authentication, security, session management, fraud prevention, load balancing, and core Platform functionality.
Without these cookies, some services may not function properly.
Functional Cookies
These cookies remember user choices, including language, region, display settings, account preferences, and interface behavior.
They enhance usability and provide a smoother experience.
Performance and Analytics Cookies
These cookies help Qaay analyze user interactions with the website and Platform. They may measure page performance, feature usage, errors, loading speed, device type, and user flows.
Qaay uses this data to enhance reliability, usability, and product design.
Marketing and Campaign Cookies
Where permitted, Qaay may use marketing or campaign cookies to measure promotional performance, assess campaign effectiveness, and deliver more relevant content.
Qaay will obtain consent for these cookies where required by law.
4. Essential and Non-Essential Cookies
Strictly necessary cookies may be used without consent where they are required to provide the service requested by the user or to protect the Platform.
Non-essential cookies, including analytics, performance, marketing, or targeting cookies, may require user consent under applicable law.
Where consent is required, Qaay will provide a cookie banner, preference center, or other consent mechanism.
5. Managing Cookie Preferences
You can manage cookie preferences through the cookie settings available on the Platform, where offered.
You may also control cookies through your browser settings.
If you block or delete cookies, some Platform features may not function properly. Security, login, session, preference, or performance features may be affected.
6. Third-Party Cookies
Qaay may engage trusted third-party service providers for analytics, performance measurement, security, fraud prevention, customer support, communications, or campaign measurement.
These third parties may set or access cookies where permitted and only for authorized purposes.
Qaay does not permit third-party cookies to be used in ways that conflict with the Privacy Policy or user consent settings where applicable. Cookie Retention
Cookies may remain on your device for varying lengths of time.
Session cookies expire when you close your browser or when the session ends.
Persistent cookies remain for a set period or until the user or the browser deletes them.
The exact retention period depends on the cookie type, provider, purpose, user settings, and technical requirements.
7. Consent Withdrawal
Where cookies are based on consent, you may withdraw consent at any time through the cookie settings or available preference tools.
Withdrawing consent does not affect cookies used before withdrawal or strictly necessary cookies required for security or the operation of the Platform.
8. Updates to This Cookie Policy
Qaay may update this Cookie Policy to reflect changes in technology, Platform features, legal requirements, service providers, or its cookie practices.
For material changes, Qaay may notify users through the Platform or by updating the effective date of this Policy.
9. Contact
For questions about cookies or privacy settings, users can contact Qaay through the privacy or support channels available on the Platform.